Aims and Objectives
“At Agile Care and Cleaning , we prioritise the dignity, comfort, and wellbeing of our clients, and we are committed to providing the highest level of care, every step of the way.”
Our Commitment to Excellence
At Agile Care and Cleaning , we are dedicated to delivering compassionate, professional care that is tailored to the unique needs of each individual. Our approach is built on a foundation of respect, integrity, and a commitment to enhancing the lives of those we serve.
Here’s how we strive to achieve this:
- Individualised care plans: We believe that every individual’s needs are unique. Before any care is provided, we take the time to fully assess the needs, preferences, and goals of each person. We ensure that care plans are regularly reviewed and adjusted as needed, ensuring they remain flexible to accommodate any changes in care requirements.
- Uncompromising quality: We are passionate about delivering the highest standard of care. Agile Care and Cleaning is dedicated to continuous improvement, ensuring that the care and support we provide are always of the best possible quality. We are committed to maintaining and surpassing industry standards to meet the ever-evolving needs of our clients.
- Skilled and compassionate staff: Our team is our greatest asset. We employ a workforce that meets the highest standards set by national care industry frameworks. Our managers and carers are trained to provide care with the utmost professionalism, compassion, and respect.
- Collaboration with families: We understand the importance of family involvement in the care journey. We work closely with clients and their families to ensure open communication and build strong, supportive relationships. We aim to reassure, inform, and collaborate with families to create care plans that align with the personal needs of those we serve.
At Agile Care and Cleaning, our mission is to provide high-quality, one-on-one care that enables individuals to lead fulfilling, independent lives in the comfort of their own homes. We believe that with the right support, people can achieve a balanced and healthy lifestyle, including proper nutrition, social engagement, mental stimulation, and overall wellbeing. These elements are essential for fostering vitality and happiness.
Our ultimate goal is to improve the quality of life for our clients, while also supporting families, enhancing service efficiency for commissioning authorities, and contributing to stronger, more connected communities.
We are committed to reducing loneliness, encouraging active ageing, and promoting healthy living for those under our care. By doing so, we strive to create positive outcomes for not just the individuals we support, but for their families and communities as well.
Our Vision is a world where every person is valued, heard, and included. We aim to empower everyone to live a fulfilling life at home, surrounded by the comfort and familiarity of their own environment.
At Agile Care and Cleaning , we are committed to upholding and respecting the rights of our clients at all times. We prioritise:
Privacy: We ensure that all personal records are handled with the utmost care, confidentiality, and in full compliance with relevant legislation, such as the Data Protection Act. We will always seek explicit, written consent from our clients before sharing any information, except when necessary for the provision of care.
Dignity: We place great importance on maintaining the dignity of each client. All of our staff undergo thorough training in this area. We will always ask clients how they wish to be addressed, and that name will be recorded in their care plan and used consistently by all team members.
Rights: We safeguard and respect the fundamental rights of our clients as citizens. Our goal is to ensure that each individual is treated with the respect and consideration they deserve, supporting their right to live with autonomy and dignity.